FAQ
ABOUT
What is Footballers Lives?
Footballers Lives is a premium video service that chronicles the lives of football players off the field. Watch exclusive interviews and get to know your favourite football stars behind the spotlights, chants, and score boards.
Am I eligible to use Footballers Lives?
All subscribers must be 18+ or have received permission from a parent or legal guardian, or anyone authorised to pay the mobile bill.
Is the serbice compatible with my device?
The service is compatible with all smartphones and requires 3G and up. You will need a modern web browser to use the service.
Why does your service show up with a different name on my mobile phone bill?
This is mainly due to limitations on an operator’s billing and invoicing platform.
Who regulates your services?
There are government agencies that regulate the mobile business. In addition, each mobile operator has their own set of rules and regulations. We also have our own rules to ensure complete security.
SUBSCRIPTION
How was I subscribed to the service?
You visited one of our promotional pages and clicked on the subscription button.
How do I subscribe?
Visit one of our promotional pages or contact us to activate your subscription.
How much does the service cost?
OmanTel: OMR 0.3 per day (5% VAT extra). This will auto-renew until you cancel.
Ooredoo: OMR 1.5 per week (5% VAT extra). This will auto-renew until you cancel.
How do I cancel my subscription?
OmanTel Users: Send STOP 11 to 90232.
Ooredoo Users: Send STOP FL to 92049
Can I change the mobile number in my account?
No. The number registered with the service upon subscription will be used.
CUSTOMER CARE
How do I contact Customer Care?
You can use any of these methods to get in touch with us.
- Send an email to helpOM@fblives.net
- Call us on 800 77269